1. Introduction
RanfAnimation ("Company," "we," "us," or "our") operates the AnimaFlow platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, website, and services (collectively, the "Services").
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.
2. Information We Collect
2.1 Personal Data
We may collect personally identifiable information that you voluntarily provide when registering for an account, including:
- Name and surname
- Email address
- Company/Studio name
- Job title and role
- Billing information (processed by third-party payment processors)
- Phone number (optional)
2.2 Usage Data
We automatically collect certain information when you access our Services:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Access times and dates
- Pages viewed and features used
- Referring website addresses
2.3 Self-Hosted Deployment Data
AnimaFlow is designed as a self-hosted solution. When you deploy AnimaFlow on your own infrastructure:
- Your production data, project files, and creative assets remain entirely on your servers
- We do not have access to your self-hosted data unless you explicitly grant access for support purposes
- License validation requires minimal communication with our servers (license key verification only)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, maintain, and improve our Services
- Account Management: To create and manage your user account
- Communication: To send you updates, security alerts, and support messages
- License Management: To validate and manage software licenses
- Analytics: To understand how users interact with our Services and improve user experience
- Legal Compliance: To comply with applicable laws and regulations
- Fraud Prevention: To detect and prevent fraudulent activity
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the specific context:
- Contract Performance: Processing necessary to fulfill our contractual obligations to you
- Legitimate Interests: Processing necessary for our legitimate business interests, provided these do not override your rights
- Consent: Where you have given explicit consent for specific processing activities
- Legal Obligation: Processing necessary to comply with legal requirements
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our Services (payment processors, email services, analytics providers), bound by confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice
- Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users
- With Consent: With your explicit consent for any other purpose
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Access controls and authentication mechanisms
- Regular security assessments and updates
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include:
- Duration of your account and use of our Services
- Legal obligations requiring data retention
- Statute of limitations for potential legal claims
- Business necessity for record-keeping
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests or direct marketing
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us at [email protected].
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions where applicable
- Other legally recognized transfer mechanisms
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. Types of cookies we use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors interact with our website
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
11. Children's Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
12. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
For EEA residents, you also have the right to lodge a complaint with your local data protection authority.
