Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and RanfAnimation ("Company," "we," "us," or "our") governing your access to and use of the AnimaFlow software platform, website, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

AnimaFlow is a production management platform designed for animation and visual effects studios. The Services include:

• Self-hosted pipeline management software
• Shot and asset tracking systems
• Review and approval workflows
• AI-powered assistant tools
• Desktop and mobile applications
• API access for integrations
• Technical support and documentation

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with reasonable notice when practicable.

3. Account Registration

3.1 Account Creation

To access certain features of the Services, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breach

3.2 Account Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Services. By creating an account, you represent that you meet these requirements.

4. License Grant and Restrictions

4.1 License Grant

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to:

• Install and use the AnimaFlow software on your designated servers
• Access and use the Services for your internal business purposes
• Create user accounts for your authorized employees and contractors

4.2 License Restrictions

You agree NOT to:

• Copy, modify, or create derivative works of the software
• Reverse engineer, decompile, or disassemble the software
• Rent, lease, lend, sell, sublicense, or transfer the software to third parties
• Remove or alter any proprietary notices or labels
• Use the Services to develop a competing product or service
• Circumvent or disable any security or access control features
• Use the Services for any unlawful purpose
• Exceed the number of licensed users specified in your subscription

5. Subscription Plans and Payment

5.1 Pricing

Access to the Services requires a paid subscription. Current pricing plans are:

• Individual: $250/month - Single user license
• Studio: $4,000/month - Up to 50 users
• Enterprise: Custom pricing - Unlimited users, advanced features

Prices are subject to change with 30 days' notice. Current subscribers will be notified before any price changes affect their subscription.

5.2 Payment Terms

• Subscriptions are billed monthly or annually in advance
• Payment is due upon invoice receipt
• All fees are non-refundable except as expressly stated herein
• We accept major credit cards and bank transfers
• You are responsible for all applicable taxes

5.3 Late Payment

If payment is not received within 15 days of the due date, we may:

• Suspend access to the Services
• Charge interest at 1.5% per month on overdue amounts
• Terminate your subscription after 30 days of non-payment

6. User Content and Data

6.1 Your Content

You retain all ownership rights to the content, data, and materials you upload, create, or store using the Services ("User Content"). AnimaFlow is a self-hosted solution, meaning your User Content remains on your infrastructure.

6.2 License to User Content

You grant us a limited license to access your User Content solely as necessary to:

• Provide technical support when explicitly requested
• Diagnose and resolve technical issues
• Ensure proper functioning of the Services

6.3 Your Responsibilities

You are solely responsible for:

• The legality, reliability, and appropriateness of your User Content
• Obtaining necessary rights and permissions for your User Content
• Backing up your User Content
• Ensuring your use complies with applicable laws and regulations

7. Intellectual Property

7.1 Our Intellectual Property

The Services, including all software, documentation, designs, text, graphics, logos, and other materials, are owned by RanfAnimation and protected by intellectual property laws. Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited license expressly granted herein.

7.2 Feedback

If you provide feedback, suggestions, or ideas regarding the Services, you grant us a perpetual, irrevocable, royalty-free license to use such feedback for any purpose without compensation or attribution.

7.3 Trademarks

"AnimaFlow," "RanfAnimation," and associated logos are trademarks of RanfAnimation. You may not use these trademarks without our prior written consent.

8. AI Assistants

8.1 AI Services

The Services include AI-powered assistant features (Thor, Heimdallr, Freyja, Loki, Fenrir, and Baldur). These AI assistants are designed to support your production workflow but are not a substitute for professional judgment.

8.2 AI Limitations

You acknowledge that:

• AI outputs may contain errors or inaccuracies
• AI assistants should not be relied upon for critical decisions without human review
• We do not guarantee the accuracy, completeness, or reliability of AI outputs
• You are responsible for reviewing and validating AI-generated content

8.3 Baldur Enterprise AI

Baldur AI Tools Suite is available exclusively to Enterprise subscribers. Baldur operates entirely on your infrastructure, ensuring your data never leaves your secure environment.

9. Acceptable Use Policy

You agree not to use the Services to:

• Violate any applicable law, regulation, or third-party rights
• Transmit malware, viruses, or other harmful code
• Interfere with or disrupt the Services or servers
• Attempt to gain unauthorized access to any systems
• Engage in any activity that could damage our reputation
• Use automated means to access the Services without permission
• Collect or harvest user information without consent
• Impersonate any person or entity

10. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of the relationship. This obligation does not apply to information that:

• Is or becomes publicly available through no fault of the receiving party
• Was rightfully known prior to disclosure
• Is independently developed without use of confidential information
• Is required to be disclosed by law

11. Warranties and Disclaimers

11.1 Our Warranties

We warrant that:

• We have the right to provide the Services
• The Services will perform substantially as described in the documentation
• We will provide the Services with reasonable skill and care

11.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• IN NO EVENT SHALL RANFANIMATION BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL
• OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM
• THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless RanfAnimation and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Your User Content

14. Term and Termination

14.1 Term

These Terms commence when you first access the Services and continue until terminated.

14.2 Termination by You

You may terminate your subscription at any time by providing written notice. Termination will be effective at the end of your current billing period. No refunds will be provided for unused portions of prepaid subscriptions.

14.3 Termination by Us

We may terminate or suspend your access immediately if:

• You breach any provision of these Terms
• You fail to pay fees when due
• We are required to do so by law
• We discontinue the Services (with 90 days' notice)

14.4 Effect of Termination

Upon termination:

• Your license to use the Services immediately terminates
• You must cease all use of the software
• You must delete all copies of the software from your systems
• Your User Content remains on your infrastructure (self-hosted)
• Provisions that by their nature should survive will survive termination

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law provisions.

15.2 Dispute Resolution

Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the Italian Chamber of Arbitration, with proceedings conducted in English.

15.3 Jurisdiction

For any matters not subject to arbitration, you consent to the exclusive jurisdiction of the courts located in Milan, Italy.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and RanfAnimation regarding the Services.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

16.5 Notices

We may provide notices to you via email, through the Services, or by posting on our website. You may provide notices to us at the contact information below.

16.6 Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including natural disasters, war, terrorism, strikes, or government actions.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

18. Contact Information

For questions about these Terms, please contact us: